Legal information
Privacy policy
1. Data controller
GradexSoft s.r.o., Na Strži 1702/65, 140 00 Praha 4, Company ID (IČO) 17520169, registered in the Commercial Register kept by the Municipal Court in Prague, file no. C 372637. Contact: sales@gradexsoft.com, +420 228 222 092.
2. What data we process
The data you send us through the “Book a demo” form: full name, company, email, phone, sales team size and the text of your message. The web server also records standard operational data (IP address and time of the request).
3. Purpose and legal basis
We use the data from the form only to arrange a demo and for related communication with you, on the basis of your consent and of steps taken with a view to entering into a contract (Article 6(1)(a) and (b) GDPR). We process the server’s operational data on the basis of our legitimate interest in the secure operation of the website (Article 6(1)(f) GDPR).
4. Retention period
We keep the data from the form for as long as necessary to handle your enquiry and for subsequent communication, for no longer than 3 years from the last contact, or until consent is withdrawn.
5. Recipients and processors
We record enquiries in our own Gradex CRM system. We do not pass data on to third parties for marketing purposes. The only processors are providers of hosting and email services.
6. Your rights
You have the right of access to your data, the right to rectification, erasure, restriction of processing and data portability, the right to object, and the right to withdraw consent at any time. You also have the right to lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů, uoou.gov.cz).
7. How to exercise your rights
Write to sales@gradexsoft.com or to the controller’s address. We will reply without undue delay, and within one month at the latest.
8. Data in the Gradex CRM application
This policy applies to the website www.gradexcrm.com. The processing of data that customers store in the Gradex CRM application is governed by the data processing agreement concluded with each customer organisation.